If you did not receive an email after your purchase, there are three possible reasons: The email has not yet arrived, it has been placed in your spam folder, or you entered an incorrect email address when purchasing.
Paddle sends 2 emails after purchase. It may take up to 15 minutes for the emails to arrive. Please check your spam folder as well.
To make sure you have entered the correct email address, log in to your account area and check to see if your order is listed. If your order is not listed, you may have entered your email address incorrectly. In this case, please contact support.