If the Cookie Box doesn't disappear after a selection, check if the JavaScript you put in Borlabs Cookie contains a syntax error. To do this, open the browser console and check whether a red error message appears after clicking one of the buttons in the Cookie Box.
Please also read this article: How to test your website.
Common errors and their causes
Uncaught TypeError: Cannot read property 'split' of undefined
This error is caused by themes from the manufacturer Qode (Edge Themes, Select Themes, Stockholm, Vigor, etc.). The solution is quite simple: In the theme settings under General > Settings > Page Transition set to No animation and the problem is solved.
Uncaught M {message: "adsbygoogle.push()
This error often occurs if you use Google AdSense and agree to the Cookies for Marketing or All Cookies. The error message is caused by the double loading of the JavaScript library of Google AdSense: The JavaScript library is already loaded outside of Borlabs Cookie, so if the same JavaScript library is reloaded after consenting, an error message will appear.
The integration of the Google AdSense library outside of Borlabs Cookie must, therefore, be removed. This way the JavaScript library is loaded exclusively by Borlabs Cookie and only after a consent.