Introduction
To ensure the quality, security, and ongoing development of our software, we collect telemetry data. This data helps us with troubleshooting, usage analysis, product development, and customer support.
No personal data is collected . All information gathered is purely technical in nature.
Because this data is essential for the stable operation and continuous improvement of our product, its collection is required and cannot be disabled.
What Information Is Collected?
Content Blockers
Parameter Example Value Purpose borlabsServicePackageKey youtube Product Development, Support, Troubleshooting, Usage Analytics key youtube-content-blocker Support, Troubleshooting, Usage Analytics name YouTube Usage Analytics status 1 Support, Troubleshooting
Drop-ins
Parameter Example Value Purpose fileName object-cache.php Product Development, Support, Troubleshooting, Usage Analytics name External object cache. Product Development, Support, Troubleshooting, Usage Analytics pluginUrl https://wordpress.org/ Product Development, Support, Troubleshooting, Usage Analytics version 1 Product Development, Support, Troubleshooting, Usage Analytics
Settings
Parameter Example Value Purpose animation 1 Troubleshooting, Usage Analytics animationDelay 0 Troubleshooting, Usage Analytics crossCookieDomains https://website-b.internal/, https://website-c.internal/ Product Development, Support, Troubleshooting, Usage Analytics defaultPluginUrl https://website-a.internal/wp-content/plugins/borlabs-cookie Support, Troubleshooting displayModeSettings standard Product Development, Support, Usage Analytics geoIpActive 1 Product Development, Support, Usage Analytics hasCustomCodeUsage 0 Product Development, Usage Analytics iabTcfStatus 0 Product Development, Support, Usage Analytics isLanguageSwitcherConfigured 0 Product Development, Usage Analytics isLogoIdentical 1 Product Development, Usage Analytics layout box-compact Product Development, Support, Usage Analytics packageAutoUpdateTime 13:37 Product Development, Usage Analytics packageAutoUpdateTimeSpan 12:00-13:59 Product Development, Usage Analytics pluginUrl https://website-a.internal/wp-content/plugins/borlabs-cookie Support, Troubleshooting position top-center Product Development, Support, Usage Analytics showAcceptAllButton 1 Product Development, Support, Usage Analytics showAcceptOnlyEssentialButton 1 Product Development, Support, Usage Analytics showDialogAfterUserInteraction 1 Product Development, Support, Usage Analytics showSaveButton 1 Product Development, Support, Usage Analytics showWidget 1 Product Development, Support, Usage Analytics wordPressAdminSidebarMenuMode expanded Product Development, Support, Usage Analytics
Legal Links
Parameter Example Value Purpose language en Product Development, Usage Analytics legalLinks.linkType imprint Product Development, Usage Analytics legalLinks.url https://website-a.internal/imprint/ Product Development, Usage Analytics
Mu Plugins
Parameter Example Value Purpose fileName wp-staging-optimizer.php Product Development, Support, Troubleshooting, Usage Analytics name WP STAGING Optimizer Product Development, Support, Troubleshooting, Usage Analytics pluginUrl https://wp-staging.com Product Development, Support, Troubleshooting, Usage Analytics version 1.6.0 Product Development, Support, Troubleshooting, Usage Analytics
Packages
Parameter Example Value Purpose key google-analytics Product Development, Support, Troubleshooting, Usage Analytics name Google Analytics Usage Analytics version 1.44.156 Support, Troubleshooting, Usage Analytics
Plugins
Parameter Example Value Purpose author Team Yoast Usage Analytics isEnabled 1 Product Development, Support, Troubleshooting, Usage Analytics name Yoast SEO Product Development, Usage Analytics pluginUrl https://yoa.st/1uj Product Development slug wordpress-seo/wp-seo.php Product Development, Troubleshooting textDomain wordpress-seo Product Development, Troubleshooting version 24.6.0.0 Product Development, Troubleshooting
Script Blocker
Parameter Example Value Purpose borlabsServicePackageKey wc-sourcebuster Product Development, Support, Troubleshooting, Usage Analytics handles wc-order-attribution Support, Troubleshooting key wc-order-attribution Support, Troubleshooting, Usage Analytics name WooCommerce - Order Attribution Usage Analytics onExist wc_order_attribution Support, Troubleshooting phrases order-attribution-blocks.min.js Support, Troubleshooting status 1 Support, Troubleshooting
Services
Parameter Example Value Purpose borlabsServicePackageKey google-maps Product Development, Support, Troubleshooting, Usage Analytics key maps Support, Troubleshooting, Usage Analytics name Google Maps Usage Analytics status 1 Support, Troubleshooting
Setup Assistent
Parameter Example Value Purpose finishedAt 1752823800 Product Development, Support, Usage Analytics startedAt 1687604400 Product Development, Support, Usage Analytics type guided Product Development, Support, Usage Analytics
Style Blockers
Parameter Example Value Purpose borlabsServicePackageKey google-fonts Product Development, Support, Troubleshooting, Usage Analytics handles google-font-host Support, Troubleshooting key google-fonts Support, Troubleshooting, Usage Analytics name Google Fonts Usage Analytics phrases fonts.gstatic.com Support, Troubleshooting status 1 Support, Troubleshooting
System-Informationen
Parameter Example Value Purpose databaseVersion 10.6.18-MariaDB Product Development, Support, Troubleshooting phpVersion 8.2.28 Product Development, Support, Troubleshooting product borlabs-cookie Troubleshooting productAutomaticUpdate auto-update-all Troubleshooting, Usage Analytics productDebugLoggingEnabled 0 Troubleshooting, Usage Analytics productVersion 3.3.5 Product Development, Support, Troubleshooting wordPressContentUrl https://website-a.internal/wp-content Support, Troubleshooting wordPressDatabasePrefix wp_ Product Development, Support, Troubleshooting wordPressDebugDisplayEnabled 1 Product Development, Troubleshooting wordPressDebugEnabled 1 Product Development, Troubleshooting wordPressDebugLogEnabled 1 Product Development, Troubleshooting wordPressDefaultLanguage de Product Development, Support, Troubleshooting wordPressHasMultilanguagePluginActive 1 Product Development, Support, Troubleshooting, Usage Analytics wordPressIsMultisite 1 Product Development, Support, Troubleshooting, Usage Analytics wordPressIsMultisiteSubdomainInstall 1 Support, Troubleshooting, Usage Analytics wordPressMultilanguagePluginLanguages de, en, fr Support, Troubleshooting, Usage Analytics wordPressMultisiteMainSite 1 Support, Troubleshooting wordPressVersion 6.7.2 Product Development, Support, Troubleshooting
Themes
Parameter Example Value Purpose author Elementor Team Usage Analytics isChildtheme 0 Product Development, Troubleshooting isEnabled 1 Product Development, Support, Troubleshooting, Usage Analytics name Hello Elementor Product Development, Usage Analytics template hello-elementor Product Development, Troubleshooting textDomain hello-elementor Product Development, Troubleshooting themeUrl https://elementor.com/hello-theme/ Product Development version 3.3.0.0 Product Development, Support, Troubleshooting
Purpose of Data Collection
Troubleshooting
Used to analyze and diagnose technical issues.
Usage Analytics
Used to understand how features and functionality are being used.
Product Development
Used for product maintenance, ensuring compatibility, delivering stable updates, improving existing functionality, and developing new features.
Support
Used to help us provide faster and more targeted assistance when issues occur.
When Is the Data Deleted?
Telemetry data is deleted as soon as a website is removed from a license in the customer portal.
