Change VAT ID number

Option A - Country remains the same

To change the VAT identification number (VAT ID) for future invoices, please send an email in English to help@paddle.com and include both the subscription ID and the new VAT ID. For invoices that have already been issued, please also include the order number.

Option B - Country changes

Unfortunately, it is not possible to change the country associated with an existing subscription. Due to tax regulations, a new contract is required in this case. You must therefore cancel your subscription.

Please note that the VAT ID on invoices that have already been issued cannot be changed if the country has changed. A new VAT ID can only be applied to future invoices.

If the country changes, the following steps are required:

1. Cancel subscription: First, cancel your current license.
2. Reactivate license: Next, reactivate your license by going through the checkout process again.
3. Enter your new details: During checkout, you can enter the new country and VAT ID. Please refer to "Adding a VAT ID During Checkout" for further information.

Please also note that by cancelling the licence, existing discounts or special conditions such as grandfathered licences will be lost and cannot be restored.

Reactivation is only possible at the prices that are valid at the time of reactivation. You can find our current prices on our website.

Keywords: UID, VAT number, VAT identification number, VAT