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Email address

We only process enquiries sent from the email address provided.
Responses from other addresses will create new tickets and will be closed.
Please do not change your email address during a ticket.

<ATTENTION: Email addresses from @hotmail, @live, @outlook often block or mark our emails as spam!
If possible, do not use such an email address.

ATTENTION: Please ensure that you reply using your @gmail.com address (not @googlemail.com), as otherwise we will unfortunately not be able to see your reply in the ticket.

ATTENTION: Please ensure that you reply using your @googlemail.com address (not @gmail.com), as otherwise we will unfortunately not be able to see your reply in the ticket.

First name

Email address used for the purchase

Please enter the email address used when making the purchase if it differs from your current email address.

Order number or license key

Order Number: Two blocks of digits (e.g. 12345678-123456789)
License Key: Letters and numbers, consisting of 2–3 blocks (e.g. A12BC3D4-E56)

GDPR agreemen

I agree that my data will be stored on this website so that you can respond to my request. To the privacy policy.

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